Important information

for your holiday at the Ellmauhof

Prices

All daily rates include our all-inclusive board for adults and children in summer and winter and are shown per person per day including 13% VAT, but excluding local tax (€ 1.10 per day in summer, € 1.70 per day in winter for all guests 15 and older). Generally, the price is for two full-paying guests in a double room, studio, apartment or suite. Discounts apply for three or more guests. We can make no guarantees with our 48-hour option for services in last-minute deals in the next two to three weeks.

Booking

Your booking will be considered guaranteed when you receive written confirmation of your down payment of € 300 per room or apartment within the stated transfer time. Please consider purchasing our insurance service offered by Europäische Reiserversicherung (approx. 5% of your total price).

Pets

€ 30 per day without food (blanket and cage are required). Dogs must always be on a leash and dog poo bags must be used.

Arrival and Accepted methods of payment

Find everything you need for easy arrival here. Rooms and apartments are available from approx. 4:30 pm. Check-out: we kindly ask you to check out of your room by 10:00 pm on the day of your departure. Guests will not be reimbursed for unused services.

Accepted methods of payment

We accept cash, EC card (you may need to raise your spending limit with your bank), and advanced transfer to our bank account at the Raiffeisenbank Saalbach-Hinterglemm.

Account holder: Alpinparadies Hotel Feriengut Ellmauhof
Name of bank: Raiffeisenbank Hinterglemm
BIC: RVSAAT2S052
IBAN: AT93 3505 2000 0001 2443

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Cancellation policy

Bis zu Up to 12 weeks before arrival:   Free
11 to 2 weeks before arrival   3 days empty bed fee*
Less than 2 weeks before arrival   empty bed fee* for the entire booked stay

*Empty bed fee is 90% of the board price


Austrian Hotel Contract Conditions apply (jurisdiction: Saalfelden)

Please consider purchasing Europäische Reiserversicherung travel insurance (approx. 5% of holiday price – please refer to leaflet for more information). This service can be booked online. Each cancellation must be made in writing and include a doctor's note.

Hotel Cancellation Plus leaflet
(PDF 156kb)

When booking last-minute deals, you can purchase travel insurance online.

Apartments in the Ellmau Chalet

In summer and winter: Prices for our holiday apartments include our all-inclusive board for adults and children and are shown per person per day including 10% VAT, but excluding local tax of € 1.10 per day for guests 15 and older. Children's discounts apply when two or more adults book a stay. All hotel amenities such as childcare, sports host, spa, etc. are included.

Additional Topics

Included Amenities Winter Prices Winter Package Deals Summer Prices Summer Package Deals Board for Kids Important Information Brochures My Holiday Planner Last-Minute Deals Vouchers

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